Housing Navigator Case Manager

Employer: Family Service of Rhode Island
Pleasant Street
Providence, RI 02904
Contact: Genesis Fuentes
Phone: 4014927583

Email: fuentesge@familyserviceri.org

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community!



Position Summary: Provides housing information, referral, advocacy, case management, and supports housing insecure individuals and families across FSRI programs. Processes requests for rental and security deposit assistance to prevent homelessness. Provides coaching and triage in homes, community, and office settings to help service recipients address barriers to maintain stable and safe housing. Assist with relationship building with current and new landlords.

Qualifications:
Bachelor’s degree in a human or social services field or an associate’s degree in a related field and two years of relevant field experience is required.
Case management experience in child welfare and housing preferred.
Bilingual preferred.
Either have a Community Health Worker certification or can obtain certification within the first 12 months of employment.
Experience providing housing support services within Rhode Island preferred.
Possession of valid drivers’ license, reliable transportation and proof of current automobile insurance required.
Must be agreeable to a flexible scheduling to meet recipient needs.
FSRI values staff with bilingual language capacity and familiarity with the local community they will be serving. FSRI includes pay incentives for bilingual staff.
Bilingual/ASL skills are compensated by an additional 6%, above base pay.
Multilingual skills are compensated by an additional 8%, above base pay.


Physical Requirements: This position requires a mix of visits located in clients’ homes, offices, community and virtually. Employees in this position must have the ability to:

Travel to and from office sites and community locations which could include using walkways, stairs and/or elevators.
Employees must also have the ability to lift up to 20lbs.


Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!


We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!


Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.


Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Requirements

Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Thursday, October 16, 2025 through Saturday, January 31, 2026