PO Box 72756
Providence RI 02907
Tel: 401-351-5000
Mail: urbanleague246@gmail.com

Untitled Document

Program Manager

Employer: Family Service of Rhode Island
134 Thurbers Avenue
Providence, RI 02904
Contact: Jillian Sam
Phone: 4013311350

Email: samji@familyserviceri.org

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!

About Us:

Family Service of Rhode Island (FSRI) is a comprehensive non-profit social service organization that manages, through thoughtful coordination and a shared vision, programs across Rhode Island, providing essential resources for underserved individuals, families and communities. We are proud to state that our employees are chosen for their skills and unique abilities relating to client care. Consider being a part of the BEST and BRIGHTEST team.

ESSENTIAL FUNCTIONS: Manages all Go-Team daily operations. Serves as primary Providence Police Go-Team liaison, providing on-scene crisis intervention, stabilization, triage, safety planning, and Spanish translation for victims of crime in collaboration with law enforcement to mitigate the immediate effects of trauma exposure. Rides along with police officers to crime scenes, victim homes, and hospitals. Provides medical, law enforcement and court accompaniment for victims. Provides victim follow-up and notifies victims of criminal justice events relevant to their cases over time. Supervises on-call responder team and provides case consultation. Maintains sensitivity around cultural, ethnic, racial, gender expression, and socioeconomic diversity and serves as a positive role model in this regard for victims, their families, and colleagues. Participates in community-building events. Provides training on victim sensitivity, de-escalation, and the effects of trauma and violence exposure at the Police Academy and during Sergeant’s classes and Police retreats. Co-trains with law enforcement on trauma-informed victim response. Represents FSRI on various victim service-focused committees and planning teams. Participates in professional development opportunities aligned with professional goals and position responsibilities.


Bachelor’s Degree required.
Masters Degree and/or Clinical licensure preferred.
Bilingual English/Spanish verbal and written required.
Prior experience managing/supervising staff required.
Prior experience in crisis intervention and emergency triage required.
Must have demonstrated ability to work independently, take initiative, and work collaboratively within teams.
Public speaking skills desired.
Possession of a valid driver’s license, reliable transportation, and proof of automobile insurance required.


This position co-locates at Providence Police Department headquarters located within the Providence Public Safety Complex. Employees in this position must have the ability to travel to and from FSRI sites, the Providence Police Department, and various community locations, which could include using walkways, stairs and/or elevators.

Receive a Sign-on Bonus in the amount of $500.00 within 6 months of employment!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities. Join our team today!

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Wednesday, October 27, 2021 through Friday, December 31, 2021

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