PO Box 72756
Providence RI 02907
Tel: 401-351-5000
Mail: urbanleague246@gmail.com

Untitled Document

Crisis Counselor - $500.00 Sign-On Bonus!

Employer: Family Service of Rhode Island
134 Thurbers Avenue
Providence, RI 02904
Contact: Jillian Sam
Phone: 4013311350

Email: samji@familyserviceri.org

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!

About Us:

Family Service of Rhode Island (FSRI) is a comprehensive non-profit social service organization that manages, through thoughtful coordination and a shared vision, programs across Rhode Island, providing essential resources for underserved individuals, families and communities. We are proud to state that our employees are chosen for their skills and unique abilities relating to client care. Consider being a part of the BEST and BRIGHTEST team.

Essential Functions:
Conduct screenings via phone and in-person to provide COVID-19 related counseling support, education, screening/assessment of need, and linkage to other resources. Connect recipients with behavioral health treatment, basic needs support, and physical health resources to help them effectively cope with crises related to COVID 19 and its many impacts.


Specific Responsibilities:

Outreach and respond to an assigned caseload of people in crisis via phone or in person while working remotely, in the office, and/or in community settings.
Lead supportive virtual groups to help inform, educate and teach coping skills to a variety of individuals.
Determine needs of those in crisis and provide education, supportive counseling, and linkages to other resources as needed including internal and external programs and services.
Complete all required documentation and data entry for CCP Program in a timely manner to ensure correct service information is captured and tracked accurately.
Collaborate with other members of the crisis team to ensure immediate response as well as timely follow up when needed.
Maintain contact with individuals, families and referral partners to assure requested assistance is obtained and referrals are completed.
Act as community liaison for department and the agency as a whole when needed.
Provide language support in collaboration with internal programs as needed.
Link and refer client/families to appropriate culturally relevant community based resources and informal supports within their community when that is appropriate and sufficient to meet the families need(s)
Provide on-going phone support to connect individuals and families with appropriate services
Participate in ongoing supervision and staff meetings.
Other duties as assigned


BA degree in human service related field required.
Prior experience in crisis counseling and emergency triage highly preferred.
Bilingual (English/Spanish) required. Additional language capacity highly preferred.
Must be willing and able to complete required on line training specific to this position.
Ability to provide supportive counseling and targeted assessment of needs relating to the COVID-19 emergency and resulting impacts.
Ability to educate individuals and groups of people regarding the COVID-19 emergency and related issues including crisis responses as well as supports available to assist them with coping with the multiple, on-going impacts from COVID-19.
Ability to use all MS Office programs, mainframe computer systems and Internet.
Ability to work independently and as an interdependent team member.
Ability to meet deadlines and timeframes regarding service provision, follow-up and documentation.
Ability to provide services telephonically and virtually as well as in community locations and at FSRI sites.

Physical Requirements: This position requires agency and community visits, employees in this position must have the ability to:

Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators.
Ability to lift up to 20lbs.

Receive a Sign-on Bonus in the amount of $500.00 within 6 months of employment!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities. Join our team today!

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Thursday, March 17, 2022 through Thursday, June 30, 2022

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